Press Release – Expansion Imminent

October 13, 2016


Healthcare receivables management specialist, MDS is expanding their call center locations to service expanding Client base.

Vero Beach, FL (October 13, 2016) MDS (Medical Data Systems, Inc.), a leading provider of recovery services to the healthcare community, today announced that they are opening a new call center in Melbourne, Florida, to accommodate their growing Client base.


Plans to open another operations office in Melbourne, Florida were initiated by the continued growth the company has experienced over the past two years. The new office, which includes up to 250 more seats and office space, will be the company’s sixth office. The new office will be the second in Melbourne, Florida and brands MDS as a major employer of that area. The company also has offices in Vero Beach, FL; Sebring, FL and Gadsden, AL.

“Today Healthcare Executives are challenged to keep pace with escalating financial pressures, changing regulations and revenue demands. Any disruption in the revenue cycle can result in an undesired effect on their net income. To further assist the healthcare community in these challenging times, we are excited to announce the opening of our new state of art call center. This new facility will provide additional resources to expand and strengthen our service offerings while continuing to ensure our clients receive the greatest net back and high level of service they have come to expect from us.” said Rick Masterson, President of MDS.

MDS partners with each Client by creating a customized and innovative solution to achieve their revenue goals. Utilizing MDS’ proprietary technology and counseling approach with patients, allows us to exceed Clients expectations on services provided and overall recoveries on accounts where other agencies have fallen short. The opening of MDS’ new state of art call center will permit service delivery growth, while ensuring our current Clients continue to receive the high level of service they have come to expect from MDS.

About MDS

MDS is exclusively healthcare focused servicing 460+ facilities nationwide. Clients range from large multi facility health systems to small rural hospitals which encompasses for-profit, not for-profit, and faith based facilities.

MDS has a reputation spanning 3 decades as being an industry leader who delivers a high recovery/netback with little to no complaints. MDS is able to do so with a high regard to ethics, integrity and continuous reinvestment into their company. MDS has a conservative approach in processes applied to the recovery of accounts. They will not risk themselves or their Client’s reputation in the pursuit of account recovery.

With Clients nationwide and in Alaska and the U.S. Virgin islands, MDS continues to pursue their development goals by offering a complete suite of revenue cycle solutions including: Extended Business Office (Early Out), Primary and Secondary Bad-Debt Collections services. They also offer System Conversion A/R Assistance, for those endeavoring in a major systems platform change, and also detailed A/R recovery projects.

For additional information regarding MDS, please contact Cheryl Spanier, Director, Business Development & Client Services at or visit