MDS Advantage

Depiction of person holding a dollar sign
Depiction of person holding a dollar sign


Industry Leaders
We pioneered Secondary Collections and grew to encompass other areas with great success. Our company is relied upon by:

  • 5 of the 10 largest for-profit healthcare systems
  • 3 of the 10 largest healthcare systems (by hospital count)
  • The 7th largest not-for-profit healthcare system
  • The 4th largest healthcare system (by revenue)


Insurance Specialists
Review collections for 3rd party responsibility regardless of balance. Handle insurance re-billing and follow up

Fast & Thorough
Spend less valuable time working A/R – decrease internal costs, reduce debt and in turn, increase net back

Complaint Free
Consistent – additional money collected on accounts otherwise not collected – improving service and establishing expectation of payment with your patients

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Unique Counseling Approach
MDS understands the importance of your patients. Courtesy and consideration rank high – an effective letter series and counseling phone calls are how we meticulously handle your accounts. Patient accounts are packaged to avoid repetitive contact

Healthcare Exclusive
We focus 100% on this industry to service our clients effectively


Compliance & Quality
All collection trainers are ACA certified and our methodology is compliant with all state and federal laws and regulations, including HIPAA, FDCPA and FCRA

Client Contact Standards
MDS has set standards for client communication and services to ensure your objectives are met. Our responsive team stays closely involved in your progress, performance and success.

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Customized Integrative Software
Our software is developed by our in-house technology division and permits us to out-perform on multiple levels and adapt to changes within client systems in an expeditious and proficient manner

Debt Never Overlooked
We work every account, regardless of age or balance size


Internal Scoring Methodology
MDS can prioritize accounts to identify those with ability to pay first. Our clients are able to secure as much owed money as quickly as possible

Security & Quality Assurance
MDS employs quality assurance and data integrity to ensure protocol is adhered to and remains compliant. Data is backed up daily with a guarantee of no down time