As patients become responsible for larger portions of their healthcare bills, it is imperative to have a sophisticated business partner that treats patients with respect, provides unparalleled customer service and closely follows all federal, state and local regulations. MDS invests in technology, staff training and process improvements to deliver smarter, quicker collections. Your patients get the best experience, and you get cost-efficient results.
- Leading AI technology automates processes for an efficient, solution-oriented approach, resulting in rapid account resolution and patient retention
- Extensive and customized performance reporting
- More than 400 highly trained employees in five offices nationwide, servicing 600+ client locations
- Secure client portal for convenient, safe account access
- Bilingual Support
- No “off-shoring”: All calls are made by MDS employees within the continental United States